Contact Center Representative (Full Time)
Location: Maitland Contact Center (On-site | Back Office)
Openings: 2 Positions Available
Schedule: Monday to Thursday 8-4:30 pm, Friday 6:30-2 pm
Pay Range: Minimum Hourly Rate: 18.5
Maximum Hourly Rate: 24.73
What This Role Involves:
• Opening new accounts
• Completing and booking loan applications
• Assisting members via phone, web chat, and secure messaging
• Resolving a variety of member service inquiries
• Working in a supportive, team-oriented environment
What This Role IS NOT
• No member-facing or lobby interactions
• No ATM balancing or cash drawer handling
• No vault access responsibilities
• No cold calling
• Not remote
If you thrive in a virtual setting and want to make a real difference supporting our members behind the scenes, this role is for you.
Interested in joining the team? Email your resume to fh.credit.union@adventhealth.com