Call Center/ Support Services
For your convenience our support center is equipped with extended service hours to assist with your inquiries. Simply call us at 407 303-1527 to speak with a member service representative.
Hours of Operation
| Week Day | Hours |
|---|---|
| Mon. – Thurs. | 8am to 6pm |
| Friday | 6am to 4pm |
| Saturday | 9am to 4pm |
Branches
| Branch Location | Contact Information | ATM Availability |
|---|---|---|
| Altamonte Branch 351 S State Road 434 # 1009 Altamonte Springs, FL 32714 | Member Service: (407) 303-1527 Option 2 Fax: (407) 303-0918 Email: FH.Credit.Union@AdventHealth.com Open: Mon-Thurs 9am – 4pm Fri. 7:00am – 2pm | ATM |
| Orlando Branch 601 E Rollins Street Box 104 Orlando, FL 32803 | Member Service: (407) 303-1527 Option 2 Fax: (407) 303-0921 Email: FH.Credit.Union@AdventHealth.com Open: Mon-Thurs 9am – 4pm Fri. 7:00am – 2pm | ATM |
| East Branch 7727 Lake Underhill Rd Orlando, FL 32822 | Member Service: (407) 303-1527 Option 2 Fax: (407) 303-0923 Email: FH.Credit.Union@AdventHealth.com Open: Mon & Wed 9am – 4pm Fri. 7:00am – 2pm | ATM NO CASH |
ItsMe247! (available 24 hours a day, every day!)
| Service Type | Phone Number | Fee |
|---|---|---|
| Automated Phone Banking Service | Call: (866) 303-9596 | Toll-Free |
Visa® Debit Cards Contacts
| Card Issue | Phone Number | Fee |
|---|---|---|
| Lost/ Stolen Card (available 24/7) | Call: (833) 933-1681 | Toll-Free |
| Card Activation (available 24/7) | Call: (866) 633-5293 | Toll-Free |
| Card Dispute (available 24/7) | Call: (866) 279-1399 or (800) 808-6402 | Toll-Free |
| Credit Card Restricted / Fraud (available 24/7) | Call: (866) 279-1399 | Toll-Free |
Visa® Credit Cards Contacts
| Card Issue | Phone Number | Fee |
|---|---|---|
| Lost/ Stolen Card (available 24/7) | Call: (800) 543-5073 | Toll-Free |
| Card Activation (available 24/7) | Call: (800) 543-5073 | Toll-Free |
| Card Dispute (available 24/7) | Call: (866) 279-1399 or (800) 808-6402 | Toll-Free |
| Credit Card Restricted / Fraud (available 24/7) | Call: (866) 279-1399 | Toll-Free |
Bill Pay Contact
| Department | Phone Number | Fee |
|---|---|---|
| Member Services | Call: (844) 365-2819 | Toll-Free |